Appendix 1. MEDLINE search strategy

Abbreviations used in this document

Database: Ovid MEDLINE(R) In‐Process & Other Non‐Indexed Citations and Ovid MEDLINE(R) <1996 to May 25 2019>
Search Strategy: (results in brackets)

Appendix 2. Data extraction form

Cochrane Work Group

Cochrane Work title 029: Organisational interventions for preventing and minimising aggression directed towardshealthcare workers

Appendix 3. EMBASE search strategy

Database(s): Embase Classic+Embase

Search no. Keyword

1 workplace violence/

2 violence/

3 violen*.mp.

4 aggress*.mp.

5 angry.mp.

6 hostil*.mp.

7 (inappropriate behavior or inappropriate behaviour).mp.

8 bullying.mp.

9 pester*.mp.

10 Bullying/

11 Aggression/

12 Hostility/

13 inappropriate behavio?r.mp.

14 (mob or mobs or mobbing).mp.

15 Agonistic Behavior/

16 harass*.mp.

17 disrupt*.mp.

18 incivility.mp.

19 abus*.mp.

20 assault*.mp.

21 Violence/

22 1 or 2 or 3 or 4 or 5 or 6 or 7 or 8 or 9 or 10 or 11 or 12 or 13 or 14 or 15 or 16 or 17 or 18 or 19 or 20 or 21

23 Health Occupations/ or Allied Health Occupations/

24 health personnel.mp. or Health Personnel/

25 personnel, hospital.mp. or Personnel, Hospital/

26 health care worker.mp.

27 health care workers.mp.

28 health care personnel.mp.

29 health‐personnel.mp.

30 health provider.mp.

31 health providers.mp.

32 health care provider.mp.

33 health care providers.mp.

34 health staff.mp.

35 health care staff.mp.

36 healthcare staff.mp.

37 health professional.mp.

38 health care professional.mp.

39 healthcare professional.mp.

40 health worker.mp.

41 medical staff.mp.

42 medical personnel.mp.

43 medical professional.mp.

44 medical worker.mp.

45 medical provider.mp.

46 military‐medical personnel.mp.

47 Physicians/ or physicians.mp.

48 Physician.mp.

49 doctor.mp.

50 practitioner.mp.

51 clinician.mp.

52 nurses.mp. or Nurses/

53 nurse.mp.

54 nursing staff.mp.

55 nursing assistant.mp.

56 nursing assistants.mp.

57 Nurses Aides/

58 Nurse Midwives/

59 midwife.mp.

60 midwives.mp.

61 Dentists/ or dental personnel.mp. or Dental Staff/

62 dentist.mp.

63 dentists.mp.

64 dental assistant.mp.

65 dental assistants.mp. or Dental Assistants/

66 Pharmacists Aides/ or Pharmacists/

67 pharmacist.mp.

68 physical therapists.mp. or Physical Therapists/

69 physical therapist.mp.

70 physiotherapist*.mp.

71 therapist*.mp.

72 Physical Therapist Assistants/

73 technician*.mp.

74 radiographer.mp.

75 radiographers.mp.

76 emergency medical services.mp. or Emergency Medical Services/

77 Patient Transfer/ or Transportation of Patients.mp.

78 patient transport.mp.

79 Allied Health Personnel/

80 paramedic*.mp.

81 paramedical personnel.mp.

82 emergency department.mp. or Emergency Service, Hospital/

83 emergenc*.mp.

84 health manager.mp.

85 health care manager.mp.

86 healthcare manager.mp.

87 clinical officer.mp.

88 reception.mp.

89 23 or 24 or 25 or 26 or 27 or 28 or 29 or 30 or 31 or 32 or 33 or 34 or 35 or 36 or 37 or 38 or 39 or 40 or 41 or 42 or 43 or 44 or 45 or 46 or 47 or 48
or 49 or 50 or 51 or 52 or 53 or 54 or 55 or 56 or 57 or 58 or 59 or 60 or 61 or 62 or 63 or 64 or 65 or 66 or 67 or 68 or 69 or 70 or 71 or 72 or 73 or
74 or 75 or 76 or 77 or 78 or 79 or 80 or 81 or 82 or 83 or 84 or 85 or 86 or 87 or 88

90 22 and 89

91 Organizational Policy/

92 Policy/

93 organi?ational polic*.mp.

94 policy.mp.

95 interven*.mp.

96 policies.mp.

97 management.mp.

98 Safety Management.mp. or Safety Management/

99 Staff Development.mp. or Staff Development/

100 Inservice Training.mp. or Inservice Training/

101 professional development.mp.

102 program*.mp.

103 aggression management.mp.

104 reduction.mp.

105 evaluation.mp. 2021448
106 decreas*.mp.

107 (prevention and control).mp.

108 measures.mp.

109 improv*.mp.

110 91 or 92 or 93 or 94 or 95 or 96 or 97 or 98 or 99 or 100 or 101 or 102 or 103 or 104 or 105 or 106 or 107 or 108 or 109

111 90 and 110

112 Randomized Controlled Trials as Topic/

113 randomi?ed controlled trial.mp.

114 randomi?ed.mp.

115 placebo.mp.

116 controlled clinical trial.mp. or Controlled Clinical Trial/

117 Clinical Trials as Topic/

118 randomly.mp.

119 trial.mp.

120 Random Allocation/

121 randomi?ation.mp.

122 Randomized Controlled Trial/

123 112 or 113 or 114 or 115 or 116 or 117 or 118 or 119 or 120 or 121 or 122

124 111 and 123

125 controlled before‐after study.mp. or Controlled Before‐After Studies/

126 controlled before‐after stud*.mp.

127 (controlled before and after stud*).mp.

128 CBA stud*.mp.

129 before‐after study.mp.

130 before‐after studies.mp.

131 125 or 126 or 127 or 128 or 129 or 130

132 111 and 131

133 prospective studies.mp. or Prospective Studies/

134 prospective study.mp.

135 longitudinal studies.mp. or Longitudinal Studies/

136 133 or 134 or 135

137 111 and 136

138 124 or 132 or 137

Appendix 4. PSYCHINFO search strategy

Database(s): PsycINFO

Search Strategy:
# Searches Results
1 exp Workplace Violence/
2 exp VIOLENCE/
3 violen*.mp.
4 aggress*.mp.
5 angry.mp.
6 hostil*.mp.
7 inappropriate behavio#r.mp.
8 pester*.mp.
9 exp BULLYING/
10 exp Aggressive Behavior/
11 exp HOSTILITY/
12 inappropriate behavio#r.mp.
13 (mob or mobs or mobbing).mp.
14 Agonistic Behavior.mp.
15 harass*.mp.
16 disrupt*.mp.
17 incivility.mp.
18 abus*.mp.
19 assault*.mp.
20 exp VIOLENCE/
21 bullying.mp.
22 1 or 2 or 3 or 4 or 5 or 6 or 7 or 8 or 9 or 10 or 11 or 12 or 13 or 14 or 15 or 16 or 17 or 18 or 19 or 20 or 21
23 (Health Occupations or Allied Health Occupations).mp.
24 Health Personnel.mp. or exp Health Personnel/
25 Personnel, Hospital.mp.
26 health care worker.mp.
27 health care workers.mp.
28 health care personnel.mp.
29 health‐personnel.mp.
30 health provider.mp.
31 health providers.mp.
32 health care provider.mp.
33 health care providers.mp.
34 health staff.mp.
35 health care staff.mp.
36 healthcare staff.mp.
37 health professional.mp
38 health care professional.mp.
39 healthcare professional.mp.
40 health worker.mp.
41 medical staff.mp.
42 medical personnel.mp.
43 medical professional.mp.
44 medical worker.mp.
45 medical provider.mp.
46 military‐medical personnel.mp.
47 exp PHYSICIANS/ or Physicians.mp.
48 Physician.mp.
49 doctor.mp.
50 practitioner.mp.
51 clinician.mp.
52 nurses.mp. or exp NURSES/
53 nurse.mp.
54 nursing staff.mp.
55 nursing assistant.mp.
56 nursing assistants.mp.
57 Nurses Aides.mp.
58 Nurse Midwives.mp.

59 midwife.mp.
60 midwives.mp.
61 exp Dentists/ or dental personnel.mp.
62 dentist.mp.
63 dentists.mp.
64 dental assistant.mp.
65 dental assistants.mp.
66 Pharmacists Aides.mp.
67 exp PHARMACISTS/ or pharmacist.mp.
68 exp Physical Therapists/ or physical therapists.mp.
69 physical therapist.mp.
70 physiotherapist*.mp.
71 therapist*.mp.
72 Physical Therapist Assistants.mp.
73 technician*.mp.
74 radiographer.mp.
75 radiographers.mp.
76 emergency medical services.mp.
77 transporting patients.mp.
78 patient transport.mp.
79 exp Allied Health Personnel/
80 paramedic*.mp.
81 paramedical personnel.mp.
82 exp Emergency Services/ or emergency department.mp.
83 emergenc*.mp.
84 health manager.mp.
85 health care manager.mp.
86 healthcare manager.mp.
87 clinical officer.mp.
88 reception.mp.
89 23 or 24 or 25 or 26 or 27 or 28 or 29 or 30 or 31 or 32 or 33 or 34 or 35 or 36 or 37 or 38 or 39 or 40 or 41 or 42 or 43 or 44 or 45 or 46 or 47 or 48
or 49 or 50 or 51 or 52 or 53 or 54 or 55 or 56 or 57 or 58 or 59 or 60 or 61 or 62 or 63 or 64 or 65 or 66 or 67 or 68 or 69 or 70 or 71 or 72 or 73 or
74 or 75 or 76 or 77 or 78 or 79 or 80 or 81 or 82 or 83 or 84 or 85 or 86 or 87 or 88
90 22 and 89
91 Organizational Policy.mp.
92 Policy.mp.
93 organi#ational polic*.mp.
94 policy.mp.
95 interven*.mp.
96 policies.mp.
97 management.mp.
98 Safety Management.mp.
99 Staff Development.mp.
100 Inservice Training.mp. or exp Inservice Training/
101 professional development.mp.
102 program*.mp.
103 aggression management.mp.
104 reduction.mp.
105 evaluation.mp.
106 decreas*.mp.
107 (prevention and control).mp.
108 measures.mp.
109 improv*.mp.
110 91 or 92 or 93 or 94 or 95 or 96 or 97 or 98 or 99 or 100 or 101 or 102 or 103 or 104 or 105 or 106 or 107 or 108 or 109
111 90 and 110
112 Randomized Controlled Trials as Topic.mp.
113 randomi?ed controlled trial.mp.
114 randomi?ed.mp.
115 controlled clinical trial.mp.
116 Clinical Trials as Topic.mp.
117 randomly.mp.
118 trial.mp.

119 Random Allocation.mp.
120 randomi?ation.mp.
121 Randomized Controlled Trial.mp.
122 placebo.mp.
123 112 or 113 or 114 or 115 or 116 or 117 or 118 or 119 or 120 or 121 or 122
124 111 and 123
125 controlled before‐after study.mp.
126 controlled before‐after stud*.mp.
127 (controlled before and after stud*).mp.
128 CBA stud*.mp.
129 before‐after study.mp.
130 before‐after studies.mp.
131 125 or 126 or 127 or 128 or 129 or 130
132 111 and 131
133 exp Prospective Studies/ or prospective studies.mp.
134 prospective study.mp.
135 longitudinal studies.mp. or exp Longitudinal Studies/
136 133 or 134 or 135
137 111 and 136
138 124 or 132 or 137

Appendix 5. COCHRANE CENTRAL search strategy

Workplace Violence OR Violence OR violen* OR aggress* OR angry OR hostil* OR “inappropriate behavio?r” OR bullying OR pester* OR Bullying OR Aggression OR Hostility OR inappropriate behavio?r OR (mob or mobs or mobbing) OR Agonistic Behavior OR harass* OR disrupt* OR incivility OR abus* OR assault OR Violence

AND

Health Occupations OR Allied Health Occupations OR health personnel OR Health Personnel OR personnel, hospital OR Personnel, Hospital OR health care worker OR health care workers OR health care personnel OR health‐personnel OR health provider OR health providers OR health care provider OR health care providers OR health staff OR health care staff OR healthcare staff OR health professional OR health care professional OR healthcare professional OR health worker OR medical staff OR medical personnel OR medical professional OR medical worker OR medical provider OR military‐medical personnel OR Physicians OR physicians OR Physician OR doctor OR practitioner OR clinician OR nurses OR Nurses OR nurse OR nursing staff OR nursing assistant OR nursing assistants OR Nurses’ Aides OR Nurse Midwives OR midwife OR midwives OR Dentists OR dental personnel OR Dental Staff OR dentist OR dentists OR dental assistant OR dental assistants OR Dental Assistants OR Pharmacists’ Aides OR Pharmacists OR pharmacist OR physical therapists OR Physical Therapists OR physical therapist OR physiotherapist* OR therapist* OR Physical Therapist Assistants OR technician* OR radiographer OR radiographers OR emergency medical services OR Emergency Medical Services OR Patient Transfer OR “Transportation of Patients” OR transporting patients OR patient transport OR Allied Health Personnel OR paramedic* OR paramedical personnel OR emergency department OR Emergency Service, Hospital emergenc* OR health manager OR health care manager OR healthcare manager OR clinical officer OR reception

AND

Organizational Policy OR Policy OR organi?ational polic* OR policy OR interven* OR policies OR management OR Safety Management OR Safety Management OR Staff Development OR Staff Development OR Inservice Training OR Inservice Training OR professional development OR program* OR aggression management OR reduction OR evaluation OR decreas* OR (prevention and control) OR measures OR improv*

AND

Randomized Controlled Trials as Topic OR randomi?ed controlled trial OR randomi?ed OR placebo OR controlled clinical trial OR Controlled Clinical Trial OR Clinical Trials as Topic OR randomly OR trial OR Random Allocation OR randomi?ation OR Randomized Controlled Trial OR controlled before‐after study OR Controlled Before‐After Studies OR controlled before‐after stud* OR “controlled before and after stud*” OR CBA stud OR before‐after study OR before‐after studies OR prospective studies OR Prospective Studies OR prospective study longitudinal studies OR Longitudinal Studies

Appendix 6. OSHUPDATE search strategy

Results from OSH UPDATE + FIRE

#1 GW{Workplace Violence OR Violence OR violen* OR aggress* OR angry OR hostil* OR “inappropriate behavio?r” OR bullying OR pester* OR Bullying OR Aggression OR Hostility OR inappropriate behavio?r OR (mob or mobs or mobbing) OR Agonistic Behavior OR harass* OR disrupt* OR incivility OR abus* OR assault OR Violence}

#2 GW{Health Occupations OR Allied Health Occupations OR health personnel OR Health Personnel OR personnel, hospital OR Personnel, Hospital OR health care worker OR health care workers OR health care personnel OR health‐personnel OR health provider OR health providers OR health care provider OR health care providers OR health staff OR health care staff OR healthcare staff OR health professional OR health care professional OR healthcare professional OR health worker OR medical staff OR medical personnel OR medical professional OR medical worker OR medical provider OR military‐medical personnel OR Physicians OR physicians OR Physician OR doctor OR practitioner OR clinician OR nurses OR Nurses OR nurse OR nursing staff OR nursing assistant OR nursing assistants OR Nurses’ Aides OR Nurse Midwives OR midwife OR midwives}

#3 GW{Dentists OR dental personnel OR Dental Staff OR dentist OR dentists OR dental assistant OR dental assistants OR Dental Assistants OR Pharmacists’ Aides OR Pharmacists OR pharmacist OR physical therapists OR Physical Therapists OR physical therapist OR physiotherapist* OR therapist* OR Physical Therapist Assistants OR technician* OR radiographer OR radiographers OR emergency medical services OR Emergency Medical Services OR Patient Transfer OR “Transportation of Patients” OR transporting patients OR patient transport OR Allied Health Personnel OR paramedic* OR paramedical personnel OR emergency department OR Emergency Service, Hospital emergenc* OR health manager OR health care manager OR healthcare manager OR clinical officer OR reception}

#4 GW{#2 OR #3}

#5 GW{#1 AND #4}

#6 GW{Organizational Policy OR Policy OR organi?ational polic* OR policy OR interven* OR policies OR management OR Safety Management OR Safety Management OR Staff Development OR Staff Development OR Inservice Training OR Inservice Training OR professional development OR program* OR aggression management OR reduction OR evaluation OR decreas* OR (prevention and control) OR measures OR improv*}

#7 GW{#5 AND #6}

#8 GW{Randomized Controlled Trials as Topic OR randomi?ed controlled trial OR randomi?ed OR placebo OR controlled clinical trial OR Controlled Clinical Trial OR Clinical Trials as Topic OR randomly OR trial OR Random Allocation OR randomi?ation OR Randomized Controlled Trial}

#9 GW{#7 AND #8}

#10 GW{controlled before‐after study OR Controlled Before‐After Studies OR controlled before‐after stud* OR “controlled before and after stud*” OR CBA stud OR before‐after study OR before‐after studies}

#11 GW{#7 AND #10}

#12 GW{prospective studies OR Prospective Studies OR prospective study longitudinal studies OR Longitudinal Studies}

#13 GW{#7 AND #12}

#14 GW{#9 OR #11 OR #13}

Appendix 7. CINAHL search strategy

Interface – EBSCOhost. Research Databases Search Screen – Advanced Search. Database – CINAHL

Search no. Keyword
1 (MH "Workplace Violence")
2 (MH "Violence")
3 violen*
4 aggress*
5 angry
6 hostil*
7 “inappropriate behavio#r"
8 bullying
9 pester*
10 (MH "Bullying")
11 (MH "Aggression")
12 "Hostility"
13 inappropriate behavior
14 (mob or mobs or mobbing)
15 "Agonistic Behavior"
16 harassment
17 disrupt*
18 incivility
19 abus*
20 assault*
21 "Violence"
22 S1 OR S2 OR S3 OR S4 OR S5 OR S6 OR S7 OR S8 OR S9 OR S10 OR S11 OR S12 OR S13 OR S14 OR S15 OR S16 OR S17 OR S18 OR S19 OR S20 OR S21
23 (MH "Allied Health Professions") OR (MH "Health Occupations")
24 health personnel
25 (MH "Personnel, Health Facility") OR "personnel, hospital"
26 health care worker
27 health care workers
28 health care personnel
29 health personnel
30 health providers
31 health providers
32 health care providers
33 health care providers
34 health staff
35 health care staff
36 healthcare staff
37 health professionals
38 health care professional
39 healthcare professionals
40 health workers
41 medical staff
42 medical personnel
43 medical professionals
44 medical workers
45 medical providers
46 military medical personnel
47 (MH "Physicians") OR "Physicians"
48 Physician
49 doctors
50 practitioner
51 clinician
52 (MH "Nurses") OR "Nurses"
53 nurse
54 nursing staff
55 nursing assistant
56 nursing assistant
57 (MH "Nursing Assistants") OR "Nurses’ Aides"
58 (MH "Nurse Midwives") OR "Nurse Midwives"
59 midwife
60 midwives
61 "dental personnel"
62 (MH "Dentists") OR "dentists"
63 dentist
64 dental assistant
65 (MH "Dental Assistants") OR "Dental Assistants"
66 (MH "Pharmacists") OR (MH "Pharmacy Technicians")
67 pharmacist
68 (MH "Physical Therapists") OR "Physical Therapists"
69 physical therapist
70 physiotherapist*
71 therapist*
72 (MH "Physical Therapist Assistants") OR "Physical Therapist Assistants"
73 technician*
74 radiographer
75 radiographer
76 (MH "Emergency Medical Services") OR "Emergency Medical Services"
77 (MH "Transportation of Patients") OR "transporting patients"
78 patient transport
79 (MH "Allied Health Personnel") OR "Allied Health Personnel"
80 paramedic*
81 paramedical personnel
82 (MH "Emergency Service") OR "emergency department"
83 emergenc*
84 health manager
85 health care manager
86 healthcare managers
87 clinical officer
88 reception
89 S23 OR S24 OR S25 OR S26 OR S27 OR S28 OR S29 OR S30 OR S31 OR S32 OR S33 OR S34 OR S35 OR S36 OR S37 OR S38 OR S39 OR S40 OR S41 OR S42 OR S43 OR S44 OR S45 OR S46 OR S47 OR S48 OR S49 OR S50 OR S51 OR S52 OR S53 OR S54 OR S55 OR S56 OR S57 OR S58 OR S59 OR S60 OR S61 OR S62 OR S63 OR S64 OR S65 OR S66 OR S67 OR S68 OR S69 OR S70 OR S71 OR S72 OR S73 OR S74 OR S75 OR S76 OR S77 OR S78 OR S79 OR S80 OR S81 OR S82 OR S83 OR S84 OR S85 OR S86 OR S87 OR S88
90 S22 AND S89
91 (MH "Organizational Policies")
92 (MH "Policy Making")
93 organi?ational polic*
94 policy
95 interven*
96 policies
97 management
98 (MH "Occupational Safety") OR "Safety Management"
99 (MH "Staff Development") OR "Staff Development"
100 "Inservice Training"
101 professional development
102 program*
103 aggression management
104 reduction
105 evaluation
106 decreas*
107 (prevention and control)
108 measure
109 improv*
110 S91 OR S92 OR S93 OR S94 OR S95 OR S96 OR S97 OR S98 OR S99 OR S100 OR S101 OR S102 OR S103 OR S104 OR S105 OR S106 OR S107 OR S108 OR S109
111 S90 AND S110
112 (MH "Randomized Controlled Trials")
113 "randomi?ed controlled trial"
114 randomized
115 placebo
116 "Controlled clinical trial"
117 (MH "Clinical Trials")
118 randomly
119 trial
120 "Random Allocation"
121 randomization
122 (MH "Randomized Controlled Trials")
123 S112 OR S113 OR S114 OR S115 OR S116 OR S117 OR S118 OR S119 OR S120 OR S121 OR S122
124 S111 AND S123
125 (MH "Controlled Before‐After Studies") OR "controlled before‐after study"
126 controlled before‐after stud*
127 “controlled before and after stud*”
128 CBA stud*
129 before‐after study
130 before‐after studies
131 S125 OR S126 OR S127 OR S128 OR S129 OR S130
132 S111 AND S131
133 "prospective studies"
134 prospective study
135 "longitudinal studies"
136 S133 OR S134 OR S135
137 S111 AND S136
138 S124 OR S132 OR S137