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Providing physicians with feedback on medication adherence for people with chronic diseases taking long‐term medication

Appendices

Appendix 1. Search strategies

Medline (OVID)

Epub Ahead of Print, In‐Process & Other Non‐Indexed Citations, Ovid MEDLINE(R) Daily and Ovid MEDLINE(R) 1946 to Present

No.

Search terms

Results

1

exp patient compliance/

69706

2

((medication? or pharmaceutical? or drug? or medicament? or medicine?) adj2 (adhere* or complian* or nonadhere* or noncomplian*)).ti,ab.

15546

3

or/1‐2

76648

4

exp feedback/

52053

5

(feedback or feed back or fed back).ti,ab.

120122

6

or/4‐5

143509

7

(refill* adj2 (adhere* or complian* or nonadhere* or noncomplian* or feedback or data or persistence)).ti,ab.

398

8

((prescriber* or provider* or physician* or clinician* or doctor*) adj5 (know* or furnish* or deliver* or fax* or email* or facsimile or share* or provid* or feed back or feedback or fed back or phone or telephone or alert* or notify* or notifi* or supply* or suppli* or inform* or report* or disclos* or result* or recei* or summar* or availab* or data) adj5 (complian* or adhere* or noncomplian* or nonadhere* or persistence)).ti,ab.

2307

9

3 and 6

950

10

or/7‐9

3588

11

randomized controlled trial.pt.

469812

12

controlled clinical trial.pt.

95075

13

multicenter study.pt.

236210

14

pragmatic clinical trial.pt.

496

15

(randomis* or randomiz* or randomly).ti,ab.

759953

16

groups.ab.

1763247

17

(trial or multicenter or multi center or multicentre or multi centre).ti.

210243

18

(intervention? or effect? or impact? or controlled or control group? or (before adj5 after) or (pre adj5 post) or ((pretest or pre test) and (posttest or post test)) or quasiexperiment* or quasi experiment* or pseudo experiment* or pseudoexperiment* or evaluat* or time series or time point? or repeated measur*).ti,ab.

8379824

19

non‐randomized controlled trials as topic/

104

20

interrupted time series analysis/

261

21

controlled before‐after studies/

208

22

or/11‐21

9363290

23

exp animals/

22100570

24

humans/

17431084

25

23 not (23 and 24)

4669486

26

review.pt.

2358156

27

meta analysis.pt.

81219

28

news.pt.

195263

29

comment.pt.

722035

30

editorial.pt.

445704

31

cochrane database of systematic reviews.jn.

16739

32

comment on.cm.

722036

33

(systematic review or literature review).ti.

92921

34

or/25‐33

8067793

35

22 not 34

6498732

36

10 and 35

2292

Embase (OVID)

Embase 1974 to 2016 December 05

No.

Search terms

Results

1

*patient compliance/

21616

2

*medication compliance/

5111

3

((medication? or pharmaceutical? or drug? or medicament? or medicine?) adj2 (adhere* or complian* or nonadhere* or noncomplian*)).ti,ab.

21710

4

or/1‐3

40912

5

*feedback system/

18750

6

(feedback or feed back or fed back).ti,ab.

130669

7

or/5‐6

135895

8

4 and 7

585

9

(refill* adj2 (adhere* or complian* or nonadhere* or noncomplian* or feedback or data or persistence)).ti,ab.

594

10

((prescriber* or provider* or physician* or clinician* or doctor*) adj5 (know* or furnish* or deliver* or fax* or email* or facsimile or share* or provid* or feed back or feedback or fed back or phone or telephone or alert* or notify* or notifi* or supply* or suppli* or inform* or report* or disclos* or result* or recei* or summar* or availab* or data) adj5 (complian* or adhere* or noncomplian* or nonadhere* or persistence)).ti,ab.

3141

11

or/8‐10

4234

12

randomized controlled trial/

466151

13

controlled clinical trial/

456651

14

quasi experimental study/

4234

15

pretest posttest control group design/

342

16

time series analysis/

23780

17

experimental design/

24788

18

multicenter study/

158722

19

(randomis* or randomiz* or randomly).ti,ab.

945950

20

groups.ab.

2190863

21

(trial or multicentre or multicenter or multi centre or multi center).ti.

261940

22

(intervention? or effect? or impact? or controlled or control group? or (before adj5 after) or (pre adj5 post) or ((pretest or pre test) and (posttest or post test)) or quasiexperiment* or quasi experiment* or pseudo experiment* or pseudoexperiment* or evaluat* or time series or time point? or repeated measur*).ti,ab.

9769307

23

or/12‐22

10912010

24

(systematic review or literature review).ti.

104048

25

"cochrane database of systematic reviews".jn.

5102

26

exp animals/ or exp invertebrate/ or animal experiment/ or animal model/ or animal tissue/ or animal cell/ or nonhuman/

24171479

27

human/ or normal human/ or human cell/

18326884

28

26 not (26 and 27)

5891413

29

24 or 25 or 28

5999800

30

23 not 29

8360987

31

11 and 30

3006

The Cochrane Library

No.

Search terms

Results

#1

[mh "patient compliance"]

10372

#2

((medication* or pharmaceutical* or drug* or medicament* or medicine*) near/2 (adhere* or complian* or nonadhere* or noncomplian*)):ti,ab

3016

#3

{or #1‐#2}

12149

#4

[mh feedback]

2744

#5

(feedback or feed back or fed back):ti,ab

6998

#6

{or #4‐#5}

8155

#7

(refill* near/2 (adhere* or complian* or nonadhere* or noncomplian* or feedback or data or persistence)):ti,ab

65

#8

((prescriber* or provider* or physician* or clinician* or doctor*) near/5 (know* or furnish* or deliver* or fax* or email* or facsimile or share* or provid* or feed back or feedback or fed back or phone or telephone or alert* or notify* or notifi* or supply* or suppli* or inform* or report* or disclos* or result* or recei* or summar* or availab* or data) near/5 (complian* or adhere* or noncomplian* or nonadhere* or persistence)):ti,ab

241

#9

#3 and #6

275

#10

{or #7‐#9}

564

Appendix 2. Assessing the relative importance of outcomes and deciding which ones to include in the Summary of Findings table

Outcome

Initials of people assessing the relative importance of the outcomes

Consensus

VZ

VKS

PD

BS

Relative importance (1‐9)

Medication adherence

9

9

9

9

9

Patient outcomes

8

8

7

8

8

Health resource use

5

7

7

7

6

Processes of care

8

8

7

7

7

Adverse events

4

6

5

5

5

Relative importance for each outcome on a 9‐point scale ranging from 1 (not important) to 9 (critical).

1‐3: not important and not included in the SoF table

4‐6: important but not critical for making a decision (inclusion in the 'Summary of findings' table may depend on
how many other important outcomes there are)

7‐9: critical for making a decision and should definitely be included in the 'Summary of findings' table

Appendix 3. Certainty assessment of evidence for each outcome

No of studies

Design (initial quality rating)

Risk of bias

Inconsistency

Indirectnessa

Imprecision

Otherb

Certainty

(overall score)c

Outcome: medication adherence

7

6 RT + 1 ITS

(High)

High risk of contamination bias

(downgraded 1 level)

No serious inconsistency

Applicability: most studies used pharmacy refill data to measure adherence, while other methods could be used in other settings

(downgraded 1 level)

Not applicable

None

Low

Outcome: patient outcomes

2

RT

(High)

High risk of contamination bias

(downgraded 1 level)

No serious inconsistency

Applicability: most studies used pharmacy refill data to measure adherence, while other methods could be used in other settings

(downgraded 1 level)

Not applicable

None

Low

Outcome: health resource use

2

RT

(High)

High risk of contamination bias

(downgraded 1 level)

No serious inconsistency

Applicability: most studies used pharmacy refill data to measure adherence, while other methods could be used in other settings

(downgraded 1 level)

Not applicable

None

Low

Outcome: processes of care

4

RT

(High)

High risk of contamination bias, but results would suggest an effect of the intervention

(no downgrading)

Unexplained heterogeneity or inconsistency of results

(downgraded 1 level)

Applicability: most studies used pharmacy refill data to measure adherence, while other methods could be used in other settings

(downgraded 1 level)

Not applicable

None

Low

Outcome: adverse events

Not applicable

aIndirectness includes consideration of indirectness between study comparisons, indirect surrogate outcomes, and applicability (study populations, interventions or comparisons that are different than those of interest).
bOther considerations for downgrading include publication bias. Other considerations for upgrading include a strong association with no plausible confounders, a dose‐response relationship, and if all plausible confounders or biases would decrease the size of the effect (if there is evidence of an effect), or increase it if there is evidence of no harmful effect (safety).

cGRADE Working Group grades of evidence

High quality: this research provides a very good indication of the likely effect. The likelihood that the effect will be substantially different* is low.
Moderate quality: this research provides a good indication of the likely effect. The likelihood that the effect will be substantially different* is moderate.
Low quality: this research provides some indication of the likely effect. However, the likelihood that it will be substantially different* is high.
Very low quality: this research does not provide a reliable indication of the likely effect. The likelihood that the effect will be substantially different* is very high.

*Substantially different = a large enough difference that it might affect a decision.

Flow diagram for study selection.
Figuras y tablas -
Figure 1

Flow diagram for study selection.

Risk of bias graph: review authors' judgements about each risk of bias item presented as percentages across all included studies.
Figuras y tablas -
Figure 2

Risk of bias graph: review authors' judgements about each risk of bias item presented as percentages across all included studies.

Risk of bias summary: review authors' judgements about each risk of bias item for each included study.
Figuras y tablas -
Figure 3

Risk of bias summary: review authors' judgements about each risk of bias item for each included study.

Summary of findings for the main comparison. Summary of findings: feedback on medication adherence to physicians versus usual care

Feedback on medication adherence to physicians versus usual care

Patient or population: any physician, and any patient treated for chronic diseases with long‐term medication use

Settings: hospitals or community, USA and Canada

Intervention: feedback on medication adherence to physicians

Comparison: usual care

Outcomes

Effect of providing feedback on medication adherence to physicians

No of patients
(studies)

Certainty of the evidence
(GRADE)

Medication adherence

Percentage of 'days covered' by medication (medication possession ratio), percentage of 'time covered', percentage of non‐adherent patients, 'time‐to‐refill' (i.e. the number of days between the date where the patient was declared 7 days overdue, and the date of the next refill)

Intervention may lead to little or no difference to medication adherence

22,924

(7 studies)

⊕⊕⊝⊝
Lowa,b

Patient outcomes

Lipid levels, HbA1C level, HIV viral load, number of major atherosclerosis disease events

Intervention may lead to little or no difference to patient outcomes

1292
(2 studies)

⊕⊕⊝⊝
Lowa,b

Health resource use

Rate of hospitalisations, rate of emergency department encounters, rate of outpatient encounters, rate of oral steroid use

Intervention may lead to little or no difference to health resource use

4181
(2 studies)

⊕⊕⊝⊝
Lowa,b

Processes of care

Rate of medication change (medication discontinued, added, replaced), proportion of visits with appropriate management of uncontrolled hypertension, patient rating (quality of care, duration of the visit, communication with physician), patient‐physician dialogue (utterance related to treatment, medication adherence, side effects)

Intervention may improve processes of care.

2780
(4 studies)

⊕⊕⊝⊝
Lowb,c

Adverse events

None of the 9 studies reported an adverse event due to the intervention.

GRADE Working Group grades of evidence
High quality: this research provides a very good indication of the likely effect. The likelihood that the effect will be substantially different* is low.
Moderate quality: this research provides a good indication of the likely effect. The likelihood that the effect will be substantially different* is moderate.
Low quality: this research provides some indication of the likely effect. However, the likelihood that it will be substantially different* is high.
Very low quality: this research does not provide a reliable indication of the likely effect. The likelihood that the effect will be substantially different* is very high.

*Substantially different = a large enough difference that it might affect a decision.

aEvidence downgraded one level due to limitations in the design and implementation: high risk of contamination bias.
bEvidence downgraded one level due to indirectness of evidence: most studies used pharmacy refill data to measure adherence, while other methods could be used in other settings.
cEvidence downgraded one level due to unexplained heterogeneity or inconsistency of results.

Figuras y tablas -
Summary of findings for the main comparison. Summary of findings: feedback on medication adherence to physicians versus usual care
Table 1. Details of the interventions implemented

Study/country

Study type

Medication

Feedback type/delivery approach

Data source

Intervention description

Intervention received by control group of physicians group

N patients (N physicians)a

Bambauer 2006

USA

ITS analysis

Antidepressants

Alert/faxed

Pharmacy refill data

Physicians were alerted via fax in real‐time when their patient had a gap of more than 10 days in refilling antidepressant prescription.

No intervention

13,128 (NR)

Bieszk 2003

USA

Cluster‐RT

Any medication

Systematic/printed report

Pharmacy refill data

A printed medication refill history report was provided to physicians before the patient's encounter.

No intervention

231 (32)

Kronish 2016

USA

Cluster‐RT

Antihypertensive drugs

Systematic/printed report

Electronic device

A printed adherence report was provided to physicians before the patient's encounter. The report also provided clinical decision support by listing suggested clinical actions according to adherence status.

No intervention

100 (49)

Nietert 2009

USA

RT

Medication used to treat diabetes, hypertension, hyperlipidaemia, heart failure, depression, or psychosis.

Alert/faxed

Pharmacy refill data

Physicians were alerted via fax once per week about patients with a gap of more than 7 days in refilling medication. Fax included patient adherence data and prompts to assist the patient.

No intervention

2030 (175)

Pladevall 2015

USA

RT

Oral diabetes medication and a lipid‐lowering medication

Systematic/electronic prescription software

Pharmacy refill data

Physicians were provided, via electronic prescription software, with medication adherence of their patients, along with HbA1C (glycated haemoglobin) and LDL‐C (low‐density lipoprotein cholesterol) measurements. Physicians could also view trends in a patient's medication adherence over time by drug class. Physicians were given instruction on how to interpret and discuss this information with patients.

No intervention

1136 (NR)

Tamblyn 2010

Canada

RT

Lipid‐lowering or antihypertensive drugs

Systematic/Electronic prescription software

Pharmacy refill data

Physicians were provided, via electronic prescription software, with the list of prescribed and dispensed drugs; medication adherence for each drug; drug costs; out‐of‐pocket expenses; and received an alert for non‐adherent patients.

List of prescribed and dispensed drugs in the electronic prescription software.

2293 (NR)

Williams 2010

USA

Cluster‐RT

Anti‐asthma drugs

Systematic/electronic prescription software

Pharmacy refill data

Physicians were provided, via electronic prescription software, with adherence data for inhaled corticosteroid (ICS) use; the frequency of short‐acting beta‐agonist use; and the strength of each patient's current ICS prescription. In addition, the physician received asthma guidelines and methods for discussing non‐adherence with patients.

The physician received asthma guidelines and methods for discussing non‐adherence with patients.

2698 (193)

Willis 2013

USA

RT

Medication used to treat asthma, diabetes, hypertension, congestive heart failure, ischemic heart disease or stroke

Systematic/Printed report

Pharmacy refill data

A printed report was provided to physicians before the patient's encounter. The report contained a list of dispensed drugs with a calculation and a graphical depiction of adherence, and recommendations addressing possible deficiencies relative to pharmacotherapy guidelines.

No intervention

1483 (NR)

Wilson 2010

USA

Cross‐over‐RT

Antiretroviral drugs

Systematic/Printed report

Electronic device + self report

A printed report was provided to physicians before the patient's encounter. The report included electronic adherence data and patient survey data (self‐reported adherence, reminder use, beliefs about antiretroviral drugs, reasons for missed doses, alcohol and drug use, and depression).

No intervention

156 (41)

ITS: Interrupted time series; MPR: medication possession ratio; NR: not reported; RT: randomised (controlled) trial.
aNumbers of participants refer to those included in the statistical analyses.

Figuras y tablas -
Table 1. Details of the interventions implemented
Table 2. Principal results of studies for the outcome 'medication adherence'

Study

Definitions of the outcome 'medication adherence'

Result

Bambauer 2006

Rate of patients more than 30 days overdue for prescription refilla

Immediate decrease of 2% (P = 0.15) then increase of 0.3% (P = 0.22) each month during the intervention. Over the entire study period, constant average of 75% (95% CI 72.7% to 77.3%)

Proportion of days without treatment ('days uncovered')a

Immediate decrease of 2% (P = 0.15) then increase of 0.4% (P = 0.04) each month during the intervention. Over the entire study period, constant average of 40% (95% CI 38.4% to 41.6%)

Nietert 2009

Median number of days from alert date to the next date of refill for any medication indicated for the patient's index disease (time‐to‐refill)a

Intervention group: 116 days; control group: 106 days

HR 0.87 (98.3% CI 0.76 to 1.00; P > 0.05)

Within 30 days of index date, filled prescription for any medication indicated for the patient's index disease

Intervention group: N = 213 (21.0%); control group: N = 243 (24.0%)

OR 0.83 (97.5% CI 0.65 to 1.06; P > 0.05)

Within 60 days of index date, filled prescription for any medication indicated for the patient's index disease

Intervention group: N = 342 (33.7%); control group: N = 373 (36.8%)

OR 0.83 (98.3% CI 0.65 to 1.07; P > 0.05)

Within 30 days of index date, filled prescription for any medication

Intervention group: N = 484 (47.6%); control group: N = 490 (48.3%)

OR 0.99 (95% CI 0.81 to 1.19; P > 0.05)

Pladevall 2015

Adherence to oral diabetes medications at 6 months (MPR)

Intervention group: 0.74 ± 0.36; control group: 0.75 ± 0.35 Postintervention MD −0.01 (95% CI −0.72 to 0.70; P = 0.67)

Adherence to oral diabetes medications at 12 months (MPR)

Intervention group: 0.74 ± 0.36; control group: 0.75 ± 0.35. Postintervention MD −0.01 (95% CI −0.72 to 0.70; P = 0.57)

Adherence to oral diabetes medications at 18 months (MPR)

Intervention group: 0.73 ± 0.37; control group: 0.75 ± 0.36 Postintervention MD −0.02 (95% CI −0.75 to 0.71; P = 0.47)

Adherence to lipid lowing medications at 6 months (MPR)

Intervention group: 0.69 ± 0.36; control group: 0.70 ± 0.37 Postintervention MD −0.01 (95% CI −0.74 to 0.72; P = 0.88)

Adherence to lipid lowing medications at 12 months (MPR)

Intervention group: 0.69 ± 0.37; control group: 0.70 ± 0.36 Postintervention MD −0.01 (95% CI −0.74 to 0.72; P = 0.78)

Adherence to lipid lowing medications at 18 months (MPR)

Intervention group: 0.70 ± 0.37; control group: 0.70 ± 0.37 Postintervention MD 0.00 (95% CI −0.74 to 0.74; P = 0.95)

Tamblyn 2010

Change in medication adherence (MPR)

Difference between postintervention and preintervention periods, intervention group: −6.2% (95% CI 79.7% to 73.5%); control group: −6.4% (95% CI −79.2% to 72.9%). Adjusted postintervention MD 0.11% (95% CI −1.8 to 2.1; P = 0.90)

Williams 2010

Inhaled corticosteroid adherence at the end of the study (MPR)a

Intervention group: 23.3% ± 2.2; control group: 21.3 % ± 2.5 (P = 0.55) Difference between study end and preintervention period, intervention group: −4.4% ± 1.2; control group: −4.4% ± 0.7. Postintervention MD 0.0% (95% CI −1.9 to 1.9; P = 0.99)

Willis 2013

Overall medication adherence (MPR)a

Data not provided

Medication adherence by drug class (MPR)

'All medication classes': intervention group: 41.2%; control group: 41.3% Postintervention MD −0.01% (P = 0.82)

Medication adherence by disease condition (MPR)

'All diseases': intervention group: 40.6%; control group: 39.3% Postintervention MD 1.3% (P = 0.77)

Wilson 2010

Antiretroviral adherence, electronic data (percentage of 'time covered') between the first physician visit and the crossover physician visita

Postintervention MD 2.0% (95% CI −5.1 to 9.1; P = 0.57)

Medication adherence, self‐report data

No significant difference, i.e. P > 0.05 (data not shown in study)

CI: confidence interval; HR: hazard ratio; MD: mean difference; MPR: medication possession ratio; OR: odds ratio.
aStudy's primary outcome.

Figuras y tablas -
Table 2. Principal results of studies for the outcome 'medication adherence'
Table 3. Principal results of studies on patient outcomes

Study

Definitions of the patient outcome

Result

Pladevall 2015

HbA1C at 18 months (%)a

Intervention group: 7.91 ± 1.53; control group: 7.88 ± 1.53

Postintervention MD 0.03% (95% CI −3.03 to 3.09; P = 0.76)

LDL‐C at 18 months (%)a

Intervention group: 87.27 ± 35.67; control group: 89.02 ± 32.11

Postintervention MD −1.75% (95% CI −69.53 to 66.03; P = 0.38)

HbA1C at 6 months (%)

Intervention group: 7.90 ± 1.44; control group: 7.81 ± 1.42

Postintervention MD 0.09% (95% CI −2.77 to 2.95; P = 0.29)

HbA1C at 12 months (%)

Intervention group: 7.96 ± 1.54; control group: 7.94 ± 1.60

Postintervention MD 0.02% (95% CI −3.12 to 3.16; P = 0.83)

LDL‐C at 6 months (%)

Intervention group: 92.07 ± 36.68; control group: 92.92 ± 32.33

Postintervention MD ‐0.85% (95% CI −69.86 to 68.16; P = 0.67)

LDL‐C at 12 months (%)

Intervention group: 90.70 ± 36.90; control group: 90.63 ± 32.41

Postintervention MD 0.07% (95% CI −69.24 to 69.38; P = 0.97)

Number of major atherosclerosis disease event by 18 months

Intervention group: 43 (7.6%); control group: 29 (5.1%)

Postintervention MD 1.49% (P = 0.091)

Number of major atherosclerosis disease event by 24 months

Intervention group: 80 (14.1%); control group: 63 (11.1%)

Postintervention MD 1.27% (P = 0.13)

Number of major atherosclerosis disease event by 36 months

Intervention group: 112 (19.7%); control group: 101 (17.8%)

Postintervention MD 1.11% (P = 0.42)

Wilson 2010

Plasma HIV RNA viral loads

No significant difference between the intervention and control groups, i.e. P > 0.05 (data not shown)

CI: confidence interval; HbA1C: glycated haemoglobin; LDL‐C: low density lipoprotein cholesterol; MD: mean difference; RNA: ribonucleic acid.
aStudy's primary outcome.

Figuras y tablas -
Table 3. Principal results of studies on patient outcomes
Table 4. Principal results of studies for the outcome "health resource use"

Study

Definitions of the outcome 'health resource use'

Result

Williams 2010

Rate of asthma‐related emergency room visits

RR 1.13 (95% CI 0.71 to 1.80; P = 0.61)

Rate of asthma‐related hospitalisations

RR 0.93 (95% CI 0.34 to 2.56; P = 0.89)

Rate of oral steroid use

RR 1.07 (95% CI 0.89 to 1.29; P = 0.45)

Willis 2013

Rate of outpatient encounters (per 100 participants during 6 months)

Intervention group: 46.6%; control group: 46.0%

RR 1.01 (P = 0.42)

Rate of emergency department encounters (per 100 participants during 6 months)

Intervention group: 0.84%; control group: 0.87%

RR 0.97 (P = 0.77)

Rate of hospitalisations (per 100 participants during 6 months)

Intervention group: 0.21%; control group: 0.19%

RR 1.11 (P = 0.96)

CI: confidence interval; RR: relative rate.

Figuras y tablas -
Table 4. Principal results of studies for the outcome "health resource use"
Table 5. Principal results of studies for the outcome 'processes of care'

Study

Definitions of the outcome 'processes of care'

Result

Bieszk 2003

Rate of patients with medication change

Intervention group: 70.5%; control group: 22.2%

RR 3.18 (P = 0.001)

Rate of patients with dosage change

Intervention group: 21.0%; control group: 7.1%

RR 2.96 (P = 0.002)

Rate of patients with change in medication usage directions

Intervention group: 1.9%; control group: 0%

RR not calculable (P = 0.16)

Rate of patient with medication added

Intervention group: 41.9%; control group: 13.5%

RR 3.10 (P = 0.001)

Rate of patients with medication discontinued

Intervention group: 15.2%; control group: 4%

RR 3.8 (P = 0.008)

Rate of patients with a non‐formulary medication replaced with a formulary agent

Intervention group: 18.1%; control group: 0%

RR not calculable (P = 0.001)

Kronish 2016

Proportion of visits with appropriate management of uncontrolled hypertensiona

Intervention group: 69%; control group: 34%

RR 2.03 (P = 0.001)

Patient rating: quality of care during the visit

Intervention group: 71%; control group: 53%

RR 1.34 (P = 0.05)

Patient rating: satisfaction with the amount of time spent during the visit

Intervention group: 92%; control group: 80%

RR 1.15 (P = 0.11)

Patient rating: perceptions of patient‐centred communication

Intervention group: 59%; control group: 37%

RR 1.59 (P = 0.001)

Patient rating: perceptions of collaborative communication

Intervention group: 49%; control group: 29%

RR 1.69 (P = 0.02)

Tamblyn 2010

Rate of access to the list of prescribed and dispensed drugs ('drug profile review')a

Intervention group: 44.5%; control group: 35.5%

OR 1.46 (95% CI 1.21 to 1.76; P < 0.001)

Change in therapy: rate of increase in therapya

Intervention group: 28.5%; control group: 29.1%

OR: 0.98 (95% CI 0.80 to 1.21; P = 0.86)

Change in therapy: rate of discontinuation due to adverse effectsa

Intervention group: 2.3%; control group: 2.0%

OR: 1.18 (95% CI 0.63 to 2.19; P = 0.61)

Wilson 2010

Median number of ART‐related utterances in patient‐physician dialogue

Intervention group: 76 (IQR 52 to 127); control group: 49.5 (IQR 28 to 113) (P = 0.07)

Median number of utterances about adherence to the ART regimen

Intervention group: 51.5 (IQR 37 to 77); control group: 32.5 (IQR 17 to 52) (P < 0.001)

Median number of utterances about ART side effects

Intervention group: 0 (IQR 0 to 11); control group: 0 (IQR 0 to 8) (P = 0.96)

Median number of utterances about ART prescription

Intervention group: 0 (IQR 0 to 15); control group: 0 (IQR 0 to 17) (P = 1.00)

Median number of utterances classified as 'ART problem solving'

Intervention group: 0 (IQR 0 to 12); control group: 0 (IQR 0 to 2) (P = 0.05)

ART: antiretroviral therapy; CI: confidence interval;IQR: interquartile range; OR: odds ratio; RR: relative rate.
aStudy's primary outcome

Figuras y tablas -
Table 5. Principal results of studies for the outcome 'processes of care'