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Referencias

References to studies excluded from this review

Adams 2012 {published data only}

Adams JM, Osborne-McKenzie T. Advancing the evidence base for a standardized provider handover structure: using staff nurse descriptions of information needed to deliver competent care. Journal of Continuing Education in Nursing 2012;43(6):261-6. CENTRAL

Aellig 2012 {published data only}

Aellig N, Kirsch C, Stadler M. [Integrated patient transfer]. [German]. Krankenpflege - Soins Infirmiers 2012;105(1):28-9. CENTRAL

Alvarado 2006 {published data only}

Alvarado K, Lee R, Christoffersen E, Fram N, Boblin S, Poole N, et al. Transfer of accountability: transforming shift handover to enhance patient safety. Healthcare Quarterly 2006;9 Spec No:75-9. CENTRAL

Antonoff 2013 {published data only}

Antonoff MB, Berdan EA, Kirchner VA, Krosch TC, Holley CT, Maddaus MA, et al. Who's covering our loved ones: surprising barriers in the sign-out process. American Journal of Surgery 2013;205:77-84. CENTRAL

Athwal 2009 {published data only}

Athwal P, Fields W, Wagnell E. Standardization of change-of-shift report. Journal of Nursing Care Quality 2009;24:143-7. CENTRAL

Baldwin 1994 {published data only}

Baldwin L, McGinnis C. A computer-generated shift report. Nursing Management 1994;25(9):61-4. CENTRAL

Benaglio 2006 {published data only}

Benaglio C, Piffer L, Sperotto S, Vezzoli M, Albanese S, Piva E. [Innovative models for continuity of care: from traditional intershift handover to bedside reporting]. [Italian]. Assistenza Infermieristica e Ricerca:Air 2006;25(2):105-8. CENTRAL

Benestante 2008 {published data only}

Benestante J, Mitcham G. Bedside shift report: a patient safety initiative. Oncology Nursing Forum 2008;35(3):541. CENTRAL

Chung 2011 {published data only}

Chung K, Davis I, Moughrabi S, Gawlinski A. Use of an evidence-based shift report tool to improve nurses' communication. Medsurg Nursing 2011;20(5):255-68. CENTRAL

Clair 1969 {published data only}

Clair LL, Trussell PM. Nursing service. The change of shift report: study sows weaknesses, how it can be improved. Hospitals 1969;43(19):91-5. CENTRAL

Craig 2012 {published data only}

Craig R, Moxey L, Young D, Spenceley NS, Davidson MG. Strengthening handover communication in pediatric cardiac intensive care. Paediatric anaesthesia 2012;22(4):393-9. CENTRAL

Dean 2012a {published data only}

Dean E. Smoother, faster... Nursing Standard 2012;26(52):16-9. CENTRAL

Dean 2012b {published data only}

Dean E. Maintaining eye contact: how to communicate at handover. Emergency Nurse 2012;19(10):6-7. CENTRAL

Dowding 2001 {published data only}

Dowding D. Examining the effects that manipulating information given in the change of shift report has on nurses' care planning ability. Journal of Advanced Nursing 2001;33(6):836-46. CENTRAL

Evans 2012 {published data only}

Evans D, Grunawalt J, McClish D, Wood W, Friese CR. Bedside shift-to-shift nursing report: implementation and outcomes. Medsurg Nursing 2012;21(5):281-4. CENTRAL

Hussain 2011 {published data only}

Hussain Z, Thorne K, Miller G. The weekend handover stamp; improving patient safety and quality of care. British Journal of Surgery 2011;98:140. CENTRAL

Joy 2011 {published data only}

Joy B, Elliott E, Hardy C, Sullivan C, Backer C, Kane J. Standardized multidisciplinary protocol improves handover of cardiac surgery patients to the intensive care unit. Pediatric Critical Care Medicine 2011;12(3):304-8. CENTRAL

Jukkala 2012 {published data only}

Jukkala AM, James D, Autrey P, Azuero A, Miltner R. Developing a standardized tool to improve nurse communication during shift report. Journal of Nursing Care Quality 2012;27(3):240-6. CENTRAL

Moore 2012 {published data only}

Moore SM. The European HANDOVER project: The role of nursing. BMJ Quality and Safety 2012;21:i6-8. CENTRAL

Rabol 2011 {published data only}

Rabol LI, Anhoj J. [Improvement of patient handover]. [Danish]. Ugeskrift for Laeger 2011;173(20):1411. CENTRAL

Radtke 2013 {published data only}

Radtke K. Improving patient satisfaction with nursing communication using bedside shift report. Clinical Nurse Specialist: The Journal for Advanced Nursing Practice 2013;27(1):19-25. CENTRAL

Raptis 2009 {published data only}

Raptis DA, Fernandes C, Chua WL, Boulos PB. Electronic software significantly improves quality of handover in a London teaching hospital. Health Informatics Journal 2009;15(3):191-8. CENTRAL

Stahl 2009 {published data only}

Stahl K, Palileo A, Schulman CI, Wilson K, Augenstein J, Kiffin C, et al. Enhancing patient safety in the trauma/surgical intensive care unit. Journal of Trauma-Injury Infection & Critical Care 2009;67(3):430-3. CENTRAL

Streitenberger 2011 {published data only}

Streitenberger K, Northway T, Plouffe J. Improving nursing shift to shift handover in paediatric intensive care. Pediatric Critical Care Medicine 2011;Conference: 6th World Congress on Pediatric Critical Care: One World Sharing Knowledge Sydney, NSW Australia:13-17 March 2013. Conference Publication:A147. CENTRAL

Ten Cate 2012 {published data only}

Ten Cate O, Young JQ. The patient handover as an entrustable professional activity: adding meaning in teaching and practice. BMJ Quality and Safety 2012;21:i9-i12. CENTRAL

Thomas 2012 {published data only}

Thomas L, Donohue-Porter P. Blending evidence and innovation improving intershift handoffs in a multihospital setting. Journal of Nursing Care Quality 2012;27(2):116-24. CENTRAL

Tucker 2009 {published data only}

Tucker A, Brandling J, Fox P. Improved record-keeping with reading handovers. Nursing Management (Harrow) 2009;16(8):30-4. CENTRAL

Wentworth 2012 {published data only}

Wentworth L, Diggins J, Bartel D, Johnson M, Hale J, Gaines K. SBAR: electronic handoff tool for noncomplicated procedural patients. Journal of Nursing Care Quality 2012;27(2):125-31. CENTRAL

Additional references

AHRQ 2009

Sorra J, Famolaro T, Dyer N, Nelson D, Khanna K. Hospital Survey on Patient Safety Culture 2009 Comparative Database Report. AHRQ Publication No. 09-0030. Rockville, MD: Agency for Healthcare Research and Quality March 2009.

AMA 2006

Australian Medical Association. Safe handover: safe patients, guidance on clinical handover for clinicians and managers. Prepared by the Australian Medical Association Limited ABN: 37 008 426 7932006.

Arora 2009

Arora VM, Manjarrez E, Dressler DD, Basaviah P, Halasyamani L, Kripalani S. Hospitalist handoffs: a systematic review and task force recommendations. Journal of Hospital Medicine 2009;4(7):433-40.

Bhabra 2007

Bhabra G, MacKeith S, Monteiro P, Pothier DD. An experimental comparison of handover methods. Annals of the Royal College of Surgeons of England 2007;89:298–300.

BMA 2005

British Medical Association. Safe handover: safe patients. National Patient Safety Agency, NHS Modernisation Agency2005.

Bourne 2000

Bourne C. Intershift report: a standard for handovers. Nursing Times Research 2000;5(6):451–9.

Burston 2013

Burston S, Chaboyer W, Gillespie B. Nurse-sensitive indicators suitable to reflect nursing care quality: a review and discussion of issues. Journal of Clinical Nursing 2013;Sept 14:doi: 10.1111/jocn.12337. [PMID: 24102996 ]

Calleja 2011

Calleja P, Aitken LM, Cooke ML. Information transfer for multi-trauma patients on discharge from the emergency department: mixed-method narrative review. Journal of Advanced Nursing 2011;67(1):4-18.

Campbell 2000

Campbell M, Grimshaw J, Steen N. Sample size calculations for cluster randomised trials. Changing Professional Practice in Europe Group (EU BIOMED II Concerted Action). Journal of Health Services Research and Policy 2000;5(1):12-6.

Clark 2009

Clark E, Squire S, Heyme A, Mickle ME, Petrie E. The PACT Project: improving communication at handover. Medical Journal of Australia 2009;190(11 Suppl):S125-7.

Cohen 2010

Cohen MD, Hilligoss PB. The published literature on handoffs in hospitals: deficiencies identified in an extensive review. Quality and Safety in Health Care 2010;19(6):493-7.

Egger 1997

Egger M, Davey Smith GD, Schneider M, Minder C. Bias in meta-analysis detected by simple graphical test. BMJ 1997;315:629-34.

EPOC 2009

Effective Practice and Organisation of Care Group. Risk of bias. EPOC resources for review authors. http://www.epoc.cochrane.org (accessed May 2012).

Fan 2010

Fan E, Laupacis A, Pronovost PJ, Guyatt GH, Needham DM. How to use an article about quality improvement. JAMA 2010;304(20):2279-87.

Foster 2012

Foster S, Manser T. The effects of patient handoff characteristics on subsequent care: a systematic review and areas for future research. Academic Medicine 2012;87(8):1105-24.

Glasziou 2011

Glasziou P, Ogrinc G, Goodman S. Can evidence-based medicine and clinical quality improvement learn from each other? BMJ Quality & Safety 2011;20 Suppl 1(2044-5423 (Electronic), 2044-5415 (Linking)):i13-7.

GRADEpro 2010 [Computer program]

The Cochrane CollaborationGRADEprofiler. Brozek J, Oxman A, Schünemann H, Version 3.2 for Windows. The Cochrane Collaboration, 2008.

Greaves 1999

Greaves C. Patients' perceptions of bedside handover. Nursing Standard 1999;14(12):32-5.

Grimshaw 2000

Grimshaw J, Campbell M, Eccles M, Steen N. Experimental and quasi-experimental designs for evaluating guideline implementation strategies. Family Practice 2000;17 Suppl 1:S11-6. [PMID: 10735262]

Handover Europe 2011

HANDOVER: improving the continuity of patient care through identification and implementation of novel patient handover processes in Europe. https://cordis.europa.eu/project/id/223409.

Higgins 2003

Higgins JP, Thompson SG, Deeks JJ, Altman DG. Measuring inconsistency in meta-analyses. BMJ 2003;327(7414):557–60.

Higgins 2011

Higgins JPT, Green S (editors). Cochrane Handbook for Systematic Reviews of Interventions Version 5.1.0 [updated March 2011]. The Cochrane Collaboration, 2011. Available from www.cochrane-handbook.org.

IOM 2001

Committee on Quality of Health Care in America. Crossing the Quality Chasm, A New Health System for the 21st Century. Institute of Medicine, National Academy Press, Washington D.C.2001.

IOM 2010

Institute of Medicine. The Future of Nursing, Leading Change, Advancing Health. http://www.iom.edu/Reports/2010/The-Future-of-Nursing-Leading-Change-Advancing-Health.aspx October 2010; accessed 8 November 2011.

Jeffcott 2009

Jeffcott SA, Evans SM, Cameron PA, Chin GS, Ibrahim JE. Improving measurement in clinical handover. Quality and Safety in Health Care 2009;18(4):272-7.

Joint Commission 2002

The Joint Commission. Sentinel Event Alert, Issue 26: Delays in treatment. http://www.jointcommission.org/sentinel_event_alert_issue_26_delays_in_treatment/ 2002; date accessed 3 August 2011.

Joint Commission 2011

Joint Commission. http://www.jointcommission.org/assets/1/18/Root_Causes_by_Event_Type_2004-4Q2010.pdf. Sentinel Event Data Root Causes by Event Type 2004 - Fourth Quarter 2010 26 January 2011; date accessed: 3 August 2011.

Kassean 2005

Kassean HK, Jagoo ZB. Managing change in the nursing handover from traditional to bedside handover - a case study from Mauritius. BMC Nursing 2005;4(1):1.

Kerr 2002

Kerr MP. A qualitative study of shift handover practice and function from a socio-technical perspective. Journal of Advanced Nursing 2002;37(2):125-34.

Kerr 2011

Kerr D, Lu S, McKinlay L, Fuller C. Examination of current handover practice: evidence to support changing the ritual. International Journal of Nursing Practice 2011;17:342–50.

Lally 1999

Lally S. An investigation into the functions of nurses' communication at the inter-shift handover. Journal of Nursing Management 1999;7(1):29-36.

Lee 1996

Lee LH, Levine JA, Schultz HJ. Utility of a standardized sign-out card for new medical interns. Journal of General Internal Medicine 1996;11:753-5.

Messam 2009

Messam K, Pettifer A. Understanding best practice within nurse intershift handover: what suits palliative care? International Journal of Palliative Nursing 2009;15(4):190-6.

MRC 2000

Medical Research Council. A framework for development and evaluation of RCTs for complex interventions to improve health. MRC HealthServices and Public Health Research Board2000.

Murphy 2009

Murphy AG, Wears RL. The medium is the message: communication and power in sign-outs. Annals of Emergency Medicine 2009;54(3):379-80.

NIHR 2013

National Institute for Health Research. DARE, Database of Abstracts of Reviews of Effects. http://www.crd.york.ac.uk/NIHR_CRDWEB/AboutDare.asp.

Ong 2011

Ong M-S, Coiera E. A systematic review of failures in handoff communication during intrahospital transfers. Joint Commission Journal on Quality & Patient Safety 2011;37(6):274-84.

Ovretveit 2011

Ovretveit J, Leviton L, Parry G. Increasing the generalisability of improvement research with an improvement replication programme. BMJ Quality & Safety 2011;20 Suppl 1:i87-91. [PMID: 21450781]

Patterson 2010

Patterson ES, Wears RL. Patient handoffs: standardized and reliable measurement tools remain elusive. Joint Commission Journal on Quality & Patient Safety 2010;36(2):52-61.

Pothier 2005

Pothier D, Monteiro P, Mooktiar M, Shaw A. Pilot study to show the loss of important data in nursing handover. British Journal of Nursing 2005;14(20):1090-3.

Ramsay 2003

Ramsay CR, Matowe L, Grilli R, Grimshaw JM, Thomas RE. Interrupted time series designs in health technology assessment: lessons from two systematic reviews of behavior change strategies. International Journal of Technology Assessment in Health Care 2003;19(4):613-23. [PMID: 15095767]

RevMan 2011 [Computer program]

The Nordic Cochrane Centre, The Cochrane CollaborationReview Manager (RevMan). Version 5.1. Copenhagen: The Nordic Cochrane Centre, The Cochrane Collaboration, 2011.

Riesenberg 2010

Riesenberg LA, Leitzsch J, Cunningham JM. Nursing handoffs: a systematic review of the literature: surprisingly little is known about what constitutes best practice. American Journal of Nursing 2010;110(4):24-36.

Rotter 2010

Rotter T, Kinsman L, James E, Machotta A, Gothe H, Willis J, et al. Clinical pathways: effects on professional practice, patient outcomes, length of stay and hospital costs. Cochrane Database of Systematic Reviews 2010;3:CD006632. [PMID: 20238347]

Scott 2012

Scott P, Ross P, Prytherch D. Evidence-based inpatient handovers: a literature review and research agenda. Clinical Governance: An International Journal 2012;17(1):14-27.

Sexton 2004

Sexton A, Chan C, Elliott M, Stuart J, Jayasuriya R, Crookes P. Nursing handovers: do we really need them? Journal of Nursing Management 2004;12(1):37-42.

Sherlock 1995

Sherlock C. The patient handover: a study of its form, function and efficiency. Nursing Standard 1995;9(52):33-6.

Shojania 2004

Shojania KG, Grimshaw JM. Still no magic bullets: pursuing more rigorous research in quality improvement. American Journal of Medicine 2004;116(11):778-80.

Shojania 2005

Shojania KG, Grimshaw JM. Evidence-based quality improvement: the state of the science. Health Affairs (Millwood) 2005;24(1):138-50.

Staggers 2013

Staggers N, Blaz JW. Research on nursing handoffs for medical and surgical settings: an integrative review. Journal of Advanced Nursing 2013;69(2):247-62.

Taylor 2002

Taylor C. Assessing patients’ needs: does the same information guide expert and novice nurses? International Nursing Review 2002;49(1):11–9.

Thurgood 1995

Thurgood G. Verbal handover reports: what skills are needed? British Journal of Nursing 1995;4(12):720-2.

Ukoumunne 1999

Ukoumunne OC, Gulliford MC, Chinn S, Sterne JAC, Burney PGJ. Methods for evaluating area-wide and organisation based interventions in health and health care: a systematic review. Health Technology Assessment 1999;3(5):iii–92.

Van Eaton 2005

Van Eaton EG, Horvath KD, Lober WB, Rossini AJ, Pellegrini CA. A randomized, controlled trial evaluating the impact of a computerized rounding and sign-out system on continuity of care and resident work hours. Journal of the American College of Surgeons 2005;200:538-45.

Van Eaton 2010

Van Eaton E. Handoff improvement: we need to understand what we are trying to fix. Joint Commission Journal on Quality and Patient Safety 2010;36(2):51.

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WHO Collaborating Centre for Patient Safety Solutions. Communication during patient hand-overs. http://www.ccforpatientsafety.org/common/pdfs/fpdf/presskit/PS-Solution3.pdf (accessed May 2012).

Wilson 1995

Wilson RM, Runciman WB, Gibberd RW, Harrison BT, Newby L, Hamilton JD. The Quality in Australian Health Care Study. Medical Journal of Australia 1995;163(9):458-71.

Characteristics of studies

Characteristics of excluded studies [ordered by study ID]

Study

Reason for exclusion

Adams 2012

Qualitative interview study with 20 nurses to develop a model structure for a standardised nursing handover. Did not meet RCT study design criteria

Aellig 2012

A quality improvement project on handover between institutions. Did not meet RCT study design criteria and in‐hospital nursing handover criteria

Alvarado 2006

Development, implementation and evaluation of a combination of written and verbal nursing shift handover with a safety check at the bedside. Did not meet RCT study design criteria as performed only a post‐implementation evaluation (of nurses' experiences)

Antonoff 2013

Development, implementation and evaluation of a combination of written and verbal shift handover for residents. Did not meet RCT study design criteria as only simple before‐and‐after comparison was performed (on satisfaction with sign‐outs, perceptions of patient safety, adequacy of information provided in sign‐out, and patient knowledge by on‐call residents) and not on nursing handover

Athwal 2009

Development, implementation and evaluation of a combination of written and verbal nursing shift handover at the bedside. Did not meet RCT study design criteria as performed only simple before‐and‐after comparison (on the amount of time spent for shift report, overtime expenses related to shift report, call lights, staff satisfaction, and patient falls).

Baldwin 1994

Development, implementation and evaluation of a computer‐generated written nursing shift handover. Did not meet RCT study design criteria as performed only simple before‐and‐after comparison (on overtime and staff satisfaction)

Benaglio 2006

Opinion paper on nursing shift handover; did not meet RCT study design criteria

Benestante 2008

Implementation and evaluation of bedside nursing shift handover. Did not meet RCT study design criteria as performed only simple before‐and‐after comparison (on nurses belief that bedside reporting improves patient safety).

Chung 2011

Development, implementation and evaluation of a standardised nursing shift report. Did not meet RCT study design criteria as performed only simple before‐and‐after comparison (on staff opinions and overtime)

Clair 1969

Qualitative study to find out what should be included in a nursing shift handover report and to determine the extent to which nurses acted upon their beliefs. Did not meet RCT study design criteria

Craig 2012

Development, implementation and evaluation of multidisciplinary structured verbal, written bedside handover from cardiac operating room to paediatric intensive care. Did not meet RCT study design criteria as performed only simple before‐and‐after comparison (on handover score, staff perception, duration and number of interruptions).

Dean 2012a

Development, implementation and evaluation of a standardised handover from ambulance to ED. Did not meet RCT study design criteria as performed only simple before‐and‐after comparison and did not meet in‐hospital nursing handover criteria

Dean 2012b

Opinion paper on nursing handover; did not meet RCT study design criteria.

Dowding 2001

Simulation of the effect that manipulating the style and content of the nurse shift handover had on an individual's ability to plan patient care, not in a clinical setting.

Evans 2012

Development, implementation and evaluation of bedside nursing shift handover. Did not meet RCT study design criteria as performed only simple before‐and‐after comparison (on nurses' job satisfaction and time spent delivering report)

Hussain 2011

Development, implementation and evaluation of a weekend handover for residents. Did not meet RCT study design criteria as performed only simple before‐and‐after comparison and not on nursing handover.

Joy 2011

Development, implementation and evaluation of a structured handover from cardiac operation room to ICU. Did not meet RCT study design criteria as performed only simple before‐and‐after comparison (on technical errors, information omissions and realised errors)

Jukkala 2012

Development, implementation and evaluation of a structured written and verbal nursing shift report in a medical ICU. Did not meet RCT study design criteria as performed only simple before‐and‐after comparison (on nurse’s perception of handoff communication during shift report)

Moore 2012

Editorial; did not meet RCT study design criteria.

Rabol 2011

Editorial; did not meet RCT study design criteria

Radtke 2013

Development, implementation and evaluation of a bedside nursing shift report on a medical/surgical intermediate care unit. Did not meet RCT study design criteria as performed only simple before‐and‐after comparison (on patient satisfaction)

Raptis 2009

Comparison of a paper‐based and electronic‐based medical handover from day team to out‐of‐hours team consisting of specialist nurses, medical staff and surgical staff. Did not meet RCT study design criteria as performed only simple before‐and‐after comparison (on patient details and patient location, primary diagnosis and current problem, plan of action and day team details)

Stahl 2009

Prospective cohort study of trauma and surgical ICU teams (interns, residents, and fellows) to determine whether a structured checklist for ICU handovers prevents information loss. Did not meet RCT study design criteria as performed only simple before‐and‐after comparison (on data lost)

Streitenberger 2011

Proceedings abstract on development, implementation and evaluation of a standardised nursing shift handover in 3 paediatric ICUs. Did not meet RCT study design criteria

Ten Cate 2012

Opinion paper;did not meet RCT study design criteria

Thomas 2012

Development, implementation and evaluation of a standardised bedside nursing shift handover on medical surgical units. Did not meet RCT study design criteria as performed only simple before‐and‐after comparison (on nurse and patient satisfaction)

Tucker 2009

Development, implementation and evaluation of a bedside 'reading' nursing shift handover. Did not meet RCT study design criteria as performed only simple before‐and‐after comparison (the standard of record keeping)

Wentworth 2012

Development, implementation and evaluation of an electronic handover communication tool for transferring uncomplicated routine patients to and from a progressive care unit and cardiac laboratories. Did not meet RCT study design criteria as performed only simple before‐and‐after comparison (on implementation evaluation)

Abbreviations

ED = emergency department
ICU = intensive care unit
RCT = randomised controlled trial

Flow diagram of search

Figuras y tablas -
Figure 1

Flow diagram of search