Mobile phone messaging reminders for attendance at scheduled healthcare appointments
Referencias
Additional references
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| Face‐to‐face | Postal Letter | Call to Landline | Call to Mobile | Web Based (EHR) | | SMS / MMS | |
| Immediacy | Slow: Requires a visit to provider | Slow: 2 days | Immediate: | Immediate: | Immediate: | Immediate | Immediate |
| Privacy and Confidentiality | High: | High: | Low: Confidentiality prevents message being left as others may answer or retrieve it. | High: | Moderate: | Moderate: | High if |
| Likelihood of misinterpretation | Low | Moderate | Low: | Low: | Moderate | Moderate | Moderate |
| Delivery confirmation | N/A | Yes: | Unnecessary if call answered. No if message left | Unnecessary if call answered. No if message left | N/A | Yes | Yes |
| Cost | High | Moderate | Low | Moderate | Low | Low | Low |
Figuras y tablas -
Table 1. Characteristics of communication modes
