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Involving service users as service providers for adult statutory mental health services

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References

Additional references

Chamberlain 1993

Chamberlain A. Working towards user‐led services through a mental health forum. Community Health Action 1993;8(Spring):6‐8. [MEDLINE: Service planning. Stakeholder negotiation. Mental health forum consisting almost exclusively of users with representatives on planning groups.]

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Chinman MJ, Weingarten R, Stayner D, Davidson L. Chronicity reconsidered: improving person‐environment fit through a consumer‐run service. Community Mental Health Journal 2001;37(3):215‐29. [MEDLINE: Service development and delivery. Users as peer supporters in a user‐run programme.]

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Church K, Reville D. User involvement in the mental health field in Canada. Canada's Mental Health 1989;37(2):22‐5. [MEDLINE: Discusses practice of user involvement in region. Some implemented technologies mentioned.]

Clarke 2003

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Cook 1995

Cook JA, Jonikas JA, Razzano L. A randomized evaluation of consumer versus nonconsumer training of state mental health service providers. Community Mental Health Journal 1995;31(3):229‐38. [MEDLINE: Service delivery. Users / ex‐users / carers training staff. User trainers of mental health professionals.]

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Crawford MJ, Rutter D, Manley C, Weaver T, Bhui K, Fulop N, Tyrer P. Systematic review of involving patients in the planning and development of health care. BMJ 2002;325:1263‐4.

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Crawford MJ, Aldridge T, Bhui K, Rutter D, Manley C, Weaver T, et al. User involvement in the planning and delivery of mental health services: a cross‐sectional survey of service users and providers. Acta Psychiatrica Scandinavica 2003;107(6):410‐4.

Department 1999

Department of Health. Patient and public involvement in the new NHS. http://www.doh.gov.uk/pub/docs/doh/ppinvolvement.pdf. London: Department of Health, 1999 (accessed Nov 2003).

Department 2001

Department of Health. Involving patients and the public in healthcare: a discussion document. http://www.doh.gov.uk/pdfs/involvingpatients.pdf. Department of Health, 2001 (accessed Nov 2003).

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Everett 1998

Everett B. Participation or Exploitation? Consumers and psychiatric survivors as partners in planning mental health services. International Journal of Mental Health 1998;27(1):80‐97.

Fisk 2000

Fisk D, Rowe M, Brooks R, Gildersleeve D. Integrating consumer staff members into a homeless outreach project: Critical issues and strategies. Psychiatric Rehabilitation Journal 2000;23(3):244‐52. [MEDLINE: Service delivery. Users as service employees. Users as service providers in an outreach service.]

Geller 1998

Geller JL, Brown J‐M, Fisher WH, Anonymous, Manning TD. A national survey of 'consumer empowerment' at the state level. Psychiatric Services 1998;49(4):498‐503. [MEDLINE: Survey including users as employees in mental health authority offices.]

Hickey 1998

Hickey G, Kipping C. Exploring the concept of user involvement in mental health through a participation continuum. Journal of Clinical Nursing 1998;7(1):83‐8.

Kaufmann 1993

Kaufmann CL, Ward‐Colasante C, Farmer J. Development and evaluation of drop‐in centers operated by mental health consumers. Hospital & Community Psychiatry 1993;44(7):675‐8. [MEDLINE: Service delivery. Users as service employees. User‐employees in user‐run drop‐in centres.]

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Lecomte T, Wilde JB, Wallace CJ. Mental health consumers as peer interviewers. Psychiatric Services 1999;50(5):693‐5. [MEDLINE: Service delivery. Users as service employees. User‐employees carrying out clinical interviews with service users.]

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Lyons JS, Cook JA, Ruth AR, Karver M, Slagg NB. Service delivery using consumer staff in a mobile crisis assessment program. Community Mental Health Journal 1996;32(1):33‐40. [MEDLINE: Service delivery. Users as service employees. User‐employees as service providers in a mobile crisis assessment programme.]

Mental 1994

Mental Health Task Force User Group, ed Graley R, Nettle M, Wallcraft J. Building on experience: a training pack for mental health service users working as trainers, speakers and workshop facilitators. Heywood: Department of Health, 1994.

Morris 1993

Morris J, Lindow V. User participation in community care services. London/Leeds: Department of Health. Community Care Support Force, 1993.

Mowbray 1988

Mowbray CT, Chamberlain P, Jennings M, Reed C. Consumer‐run mental health services: results from five demonstration projects. Community Mental Health Journal 1988;24(2):151‐6. [MEDLINE: Service delivery. Users as service employees. Users as peer supporters. Also see Mowbray, C. T., R. Wellwood, et al. (1988).]

Mowbray 1996

Mowbray CT, Moxley DP, Thrasher S, Bybee D, McCrohan N, Harris S, Clover G. Consumers as community support providers: issues created by role innovation. Community Mental Health Journal 1996;32(1):47‐67. [MEDLINE: Service delivery. Users as service employees. Users as peer support specialists. Also see Mowbray, C. T., D. P. Moxley, et al. (1998).]

Newcastle 1998

Newcastle Community Health Council, North Tyneside Community Health Council. Can they make a difference? A study of user involvement in mental health services. Newcastle upon Tyne: Newcastle Community Health Council; North Tyneside Community Health Council, 1998. [MEDLINE: Survey of user involvement, and guidelines for involving users.]

O'Donnell 1998

O'Donnell M, Proberts M, Parker G. Development of a consumer advocacy program. Australian and New Zealand Journal of Psychiatry 1998;32(6):873‐9. [MEDLINE: Service delivery. Users as service employees. Users as advocates for service users. Also see O'Donnell, M., G. Parker, et al. (1999).]

Office 1993

Office for Public Management, Joseph Rowntree Foundation. From margin to mainstream. Initiatives in user and carer involvement: a survey of local authorities. London: Office for Public Management, 1993. [MEDLINE: Survey of user involvement.]

Perkins 1997

Perkins R, Buckfield R, Choy D. Access to employment: A supported employment project to enable mental health service users to obtain jobs within mental health teams. Journal of Mental Health 1997;6(3):307‐18. [MEDLINE: Service delivery. Users as service employees. Supported user employment project for users as service providers. Also see Davidson (1997).]

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Poulton BC. User involvement in identifying health needs and shaping and evaluating services: is it being realised?. Journal of Advanced Nursing 1999;30(6):1289‐96.

Robinson 2002

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Sherman 1991

Sherman PS, Porter R. Mental health consumers as case management aides. Hospital & Community Psychiatry 1991;42(5):494‐8. [MEDLINE: Service delivery. Users as service employees. Project to set up employment of users as case management aides. Also see Manning, S. and B. Suire (1997).]

Solomon 1995

Solomon P, Draine J. The efficacy of a consumer case management team: 2‐year outcomes of a randomized trial. Journal of Mental Health Administration 1995;22(2):135‐46. [MEDLINE: Service delivery. Users as service employees. User‐employees as case managers. Also see Solomon, P. and J. Draine (1996b).]

Solomon 1998

Solomon P, Draine J. Consumers as providers in psychiatric rehabilitation. New Directions for Mental Health Services 1998;79(Fall):65‐77. [MEDLINE: Discusses user‐employees in service delivery, including organisational issues.]